Five Things to Ask When Getting Your Air Conditioner Replaced

When replacing your air conditioner, we strongly encourage you to receive an estimate from several local contractors. After all, this is a big investment, and you want to make sure you get the value for the price you’re going to pay. Not all Fredericksburg air conditioning contractors are created equal, and some will certainly provide you with a much better experience than others. So how do you know you’re choosing the right one? Ask questions!

Any reputable air conditioning contractor is going to be able to comfortably answer the following questions and give you the exact information you’re looking for. They all understand that making this decision isn’t an easy one, and any reputable dealer is going to want you to be sure you’re comfortable with everything.

Here are five important questions that you should ask any contractor before signing an agreement for an air conditioner replacement service.

Do You Charge Overtime Fees?

An air conditioner installation is already a pretty significant investment in your home, so the last thing you want is to be surprised when the final bill arrives and the company has tacked several hours of overtime labor on to the cost Even a couple of hours can add hundreds of dollars to the cost of your installation, and that’s something nobody wants to have to deal with. Make sure you ask your contractor if they charge overtime fees and what other fees might be included in the service. Likewise, ask if there’s any way you can avoid these fees.

Are Your Technicians Certified?

There are loads of different ways an HVAC installer can be certified in their craft. Whether it’s EPA certification or a manufacturer’s program, certification often requires extensive training and a demonstration of a thorough mastery of the craft, and thus is an indication of the quality of their workmanship and capability. Any sales consultant will happily tell you about the certifications that their technicians have received to help you have the peace of mind of knowing your home is in good hands.

Do You Offer Any Warranties?

Many manufacturers offer a warranty on their products to give consumers the peace of mind of knowing that they’ll cover the cost of repairs for new systems. Essentially, it’s a guarantee that the system will work as intended or they’ll take care of the issues. However, manufacturer warranties don’t cover the labor to install the system, just the components themselves. Many reputable installers and contractors will instead offer their own warranty on their workmanship to give their customers peace of mind of knowing that they stand by their team members and their workmanship. Find out if a contractor offers any warranties and what the terms of those warranties are. Some companies will guarantee their workmanship for six months, some for a year, and some for longer. However, make sure you know how long it will last and what’s required of you to keep the warranty valid. For example, almost all manufacturer warranties require that the system receive at least one maintenance service per year or else the warranty becomes null and void.

Do You Offer Emergency Services?

When something goes wrong with your air conditioner, you’ll need a professional to come out, diagnose the problem, and get it fixed and working again properly. However, sometimes the problem can’t wait until regular business hours to be resolved. Many contractors offer same-day services, but find out if yours offers emergency services as well. Some contractors, including our team here at 72 Degrees Air Conditioning & Heating offer 24/7 emergency availability so you can get the services you need when you absolutely need them the most.

Do You Offer Financing?

Financing can help you get the service you need without breaking the bank or blowing out your savings to do so. Let’s face it, replacing your air conditioner isn’t something that many people enough money laying around to do, and the last thing you want to do is put yourself in a dire financial situation because of an emergency. Financing options can help you bring the cost of your new system down to an affordable monthly payment so you don’t have to worry about blowing out your budget.

Talk to a member of our Fredericksburg air conditioning team about replacing your system today! Call 72 Degrees Air Conditioning & Heating at (830) 302-3140 to request an estimate.