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HVAC Lead Installer

Job Summary:

Responsible for leading a team of Installers to complete the installation of residential HVAC equipment according to the standards set forth by 72 Degrees Air Conditioning & Heating. As a lead installer, you will guide a team to install heating, air conditioning, ventilation and as well as accessories. Oversees the work of Installer Associates and Install Apprentices to ensure work is performed correctly. Communicates with customer to answer questions, resolve problems, and ensure complete customer satisfaction.

Duties and Responsibilities:

  • Leads a team to install HVAC equipment and accessories in the customer’s home.
  • Installs heating, air conditioning, ventilation, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.
  • Designs, fabricates, and installs various ducts and duct fittings and sheet metal as required.
  • Performs start-ups on air conditioning and heating systems and other components.
  • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction.
  • Effectively communicates with customer regarding questions, concerns, and problems.
  • Promotes 72 Degrees’ products and services to the customer.
  • Responsible for delivery and removal of equipment needed to complete the installation work.
  • Ensures company property, vehicles, and tools are properly maintained, and accounted for.
  • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed.
  • Responsible for keeping installation vehicle clean both inside and outside in keeping with the company’s professional image.
  • Completes all paperwork in a neat, accurate, thorough, and timely manner.
  • Represents the company professionally, honestly, and ethically in all business matters and concerns.

Qualifications:

  • HS diploma or equivalent
  • 4+ years lead or supervisory experience and proficient at, installing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
  • Great customer service skills - must be friendly and approachable, good communicator and professional
  • High attention to detail and pride in producing accurate work
  • Strong time management skills
  • Ability to problem solve to effectively troubleshoot HVAC systems for installation and repair
  • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
  • EPA Certification required
  • Valid driver’s license and safe driving record
  • MUST be able to pass background check and drug test
  • NATE Certified, Indoor Air Quality, and Sales experience a plus

Working Conditions:
Team collaboration is a priority and Lead Installers must be willing to work and assist team members as needed, including nights and weekends. Able to work outdoors in all weather conditions.
Physical Requirements
Must be able to:

  • Lift 50+ lbs.
  • Work outside, inside, and in dusty, noisy and hazardous areas
  • Work in high places, tight places, confined spaces and/or other adverse locations
  • Climb, balance, squat, kneel and crouch
  • Must have working knowledge of all trade materials and tools
  • Sit and stand for long periods of time
  • Walk long distances while carrying equipment
  • Climb ladders and work at heights greater than six feet
  • Physically flexible and able to maneuver in small spaces

  • Fixed Right or It’s Free

  • Flexible Financing Available

  • Fair, Upfront Pricing

  • Emergency Services Available 24/7

  • Reliable Service Since 1986