Three things, honestly: we have been here since 1986, we run plumbing and HVAC as one company rather than two, and we do not operate on a replacement-first sales model. Everything else follows from those.

Nearly Four Decades in the Same Market

Since 1986 we have installed equipment in Fredericksburg homes and then serviced that same equipment ten and fifteen years later. That feedback loop is the part that cannot be shortcut.

It means we know how the local building stock was actually constructed rather than how the plans said it was. We know which subdivisions have chronic duct problems, where the water is hardest, and which equipment holds up through a Hill Country cooling season — because we have watched it either hold up or not.

A company operating in a market this size for this long also cannot outrun its reputation. Repeat business and referrals are a stricter form of accountability than any advertising budget.

Both Trades, One Company

Most HVAC companies do not do plumbing, and most plumbers do not touch HVAC. We do both, plus sewer and drain work, and it changes the service in ways that are easy to underestimate.

Your home has one service history in one place. The technician arriving for a plumbing call can see what we did to your system two winters ago.

More practically, the systems genuinely overlap. Gas lines feed both furnaces and water heaters. Condensate drains from your air conditioner tie into your drain system — a clogged condensate line reads exactly like an AC failure. Humidity problems can originate from a plumbing leak. When those cross-trade issues are split between two vendors, they fall into the gap where neither one owns them.

Diagnosis Before Replacement

The economic pressure in this industry runs toward replacement, because a system sale is worth many times a repair. That pressure is real and it shapes how a lot of companies operate.

We would rather do a modest repair on a system with life left in it than a large replacement that costs us the relationship. When a system genuinely is finished, we say so and show you why — the reading, the crack, the failed component — rather than delivering a verdict.

When we quote a replacement, we also quote the repair, so you can see both numbers and decide.

Sizing by Calculation

The most common installation error in this region is oversizing, and it happens because matching the tonnage of the old unit is faster than calculating the load.

An oversized system cools quickly, shuts off, and never runs long enough to remove humidity. You reach 73 degrees and still feel damp. It also short-cycles, which wears out compressors.

We run a load calculation based on your home’s construction, insulation, and window orientation, and we evaluate the ductwork before quoting equipment. Sometimes duct sealing buys more comfort than a higher equipment tier would, and we say so even though it is the smaller invoice.

Credentials That Are Verifiable

Our technicians are NATE-certified, we are BBB accredited, and we are licensed and insured for both trades. Ask us for documentation — and ask any contractor you are considering for the same.

What Customers Actually Say

The themes in our reviews are unglamorous: arriving in the window, explaining the problem clearly, pricing before starting, and cleaning up afterward. That is a low bar in principle and the place most contractor relationships actually break down.

The other recurring theme is not being sold something unnecessary, which is the direct result of the point above.

Standing Behind It

Every job carries our Home Comfort Guarantee. If the outcome is not what we described, we come back. The practical version of that promise is that we are still here next year, which after nearly forty years is a reasonable bet.

Learn more about our team, or join the Care Club maintenance plan where most long-term relationships end up.

We serve Fredericksburg, Kerrville, Boerne, Comfort, Mason, and the surrounding Hill Country. Contact 72 Degrees or call (830) 468-5316.