Yes. Our technicians are licensed for the work they perform, we carry insurance, and training is ongoing rather than something that happened once at hire. We are happy to provide license and insurance documentation on request — and you should ask any contractor for it.

What Licensing Actually Means in Texas

Texas regulates HVAC and plumbing separately, through different bodies, with different requirements.

Air conditioning and refrigeration contractors are licensed through the Texas Department of Licensing and Regulation. Plumbers are licensed through the Texas State Board of Plumbing Examiners, with a tiered structure — apprentice, tradesman, journeyman, master — where the higher tiers require years of documented field hours plus examination.

This is why a company doing both trades has to hold and maintain credentials on both sides. It is also why “licensed and insured” on a truck door is worth verifying rather than assuming. Anyone can print a truck door.

Why Insurance Protects You, Not Us

General liability coverage is the one homeowners should care most about, because it covers damage to your property.

Plumbing and HVAC work involves water, gas, refrigerant, and electricity inside your house. Mistakes are rare, but when they happen they are not small — a supply line that fails after a repair can put water through a ceiling. If the contractor is uninsured, your recourse is a lawsuit against a business that may have nothing to collect.

Workers’ compensation matters for the same reason. If an uninsured contractor’s employee is injured in your attic, the exposure can land on your homeowner’s policy. This is the single most common way people get hurt financially by hiring the cheapest bid.

Training Does Not End

The trades have changed substantially in the last decade, and a technician trained in 2010 who never trained again is genuinely behind.

Refrigerants have transitioned — R-22 is gone, R-410A is being phased down, and A2L refrigerants now arriving carry different handling and safety requirements. Equipment has moved to variable-speed and communicating controls that cannot be diagnosed with the methods that worked on single-stage systems. Efficiency standards changed with the SEER2 transition. Code updates affect venting, expansion control, and backflow.

Our technicians train on new equipment as we take on new lines, and EPA Section 608 certification is required for anyone handling refrigerant. That is federal law, not a company policy.

What This Looks Like at Your House

Credentials matter because of what they produce on the job.

A licensed technician pulls permits where permits are required, which protects you at resale and on insurance claims. They install to current code rather than matching whatever the last person did. They pressure test gas lines after working on them. They verify combustion on gas appliances instead of assuming. They size equipment by calculation rather than by replacing whatever was there.

They also tell you when something is not worth fixing. The pressure to sell a replacement is real in this industry, and the counterweight is technicians who are evaluated on doing the work right.

Both Trades, One Company

Because we run air conditioning, heating, plumbing, and sewer and drain services under one roof, the crew in your home can address problems that cross trades instead of scheduling a second company. Gas lines, condensate drains, and water heaters all sit on that boundary.

Our work is backed by the Home Comfort Guarantee, and what customers say about the experience is on our reviews page — a better indicator than any credential list, because it reflects what actually happened in people’s homes.

Ask Us Anything

You can learn more about our team, and if you are in the trades yourself, we list open positions on our careers page. Members of our Care Club maintenance plan tend to see the same technicians repeatedly, which builds the kind of familiarity with your home that no credential provides on its own.

We serve Fredericksburg, Kerrville, Boerne, Comfort, Mason, and the surrounding Hill Country. To schedule service, contact 72 Degrees or call (830) 468-5316.