What makes 72 Degrees Texas stand out for water conditioning services?

Question

Accepted Answer

Three things: we have been treating Hill Country water since 1986, we test before we recommend rather than after, and because we also do the plumbing, we see what your water has actually done to your house.

We Know This Water Specifically

Hill Country groundwater moves through limestone, and it arrives hard. That much is regional. What varies is everything else — iron on one property, sulfur odor on the next, acidic water eating copper somewhere else.

Nearly four decades of testing wells and municipal taps across Fredericksburg, Kerrville, Boerne, Comfort, and Mason means we are not learning your area from a chart. We know which neighborhoods run hardest, where iron shows up, and which subdivisions were plumbed in ways that complicate an installation.

Well water in particular varies enormously — sometimes between neighbors drawing from different depths. Local experience is what keeps that from being a guessing game.

We Test First, Always

The most expensive mistake in water treatment is buying equipment for the wrong problem, and it happens constantly.

Softeners get sold to people whose complaint was chlorine taste. Filters get sold to people whose complaint was spotting. Neither solves anything, and the homeowner concludes water treatment does not work.

We test on site — hardness in grains per gallon, total dissolved solids, pH, iron, chlorine, and a broader panel on wells — and you get the numbers and an explanation during the visit. The recommendation follows the evidence.

Sometimes the evidence says you do not need treatment. We say that too.

Both Trades Means Better Diagnosis

This is the part that genuinely separates us from a water treatment specialist.

Because we are also plumbers, we look at what your water has already done. Scale on aerators. The condition of your water heater. Blue-green staining that means acidic water is dissolving copper out of your pipes — a plumbing failure in progress, not just a cosmetic issue.

We find causes that a water-only company would miss. A sulfur smell coming only from hot water is not a supply problem at all; it is a reaction inside the water heater. Sediment that looks like a source issue is sometimes aging galvanized pipe shedding rust from inside your own walls, which points toward repiping rather than a filter.

It also means whatever we recommend gets installed correctly by the same company, including the plumbing work involved.

We Explain the Tradeoffs

There is rarely one right answer, and we present more than one option.

A water softener gives you genuinely soft water — soap lathers, laundry softens, spotting stops — at the cost of managing salt and adding sodium. A salt-free water conditioner prevents scale with almost no maintenance and no sodium, but does not soften the water.

Which one is right depends on what is actually bothering you, and we would rather have that conversation than default to whichever carries the higher price.

We Are Here Afterward

Water treatment equipment needs service. Salt, filter cartridges, media replacement, resin sanitizing, and periodic testing to confirm the system is still delivering what you paid for.

Our Care Club maintenance plan puts that on a schedule alongside your other plumbing maintenance, and members generally see the same technicians year after year.

We also answer the phone around the clock when something goes wrong, which matters more with plumbing than with most trades.

Credentials and Backing

We are licensed and insured, our technicians are NATE-certified, and we are BBB accredited. Every installation is backed by our Home Comfort Guarantee.

What customers say about the experience is on our reviews page, which is a more useful measure than any claim we could make here.