Become a Wizard of Comfort!

HVAC Maintenance Technician

Job description:

The Maintenance Technician, is an entry level HVAC technician in training that has graduated from an accredited HVAC trade school, has minimal OTJ training, or is a direct hire with no experience. Maintenance Technician will, under the supervision of a senior technician or training manager, perform seasonal maintenance on residential and light commercial HVAC equipment with the ability to educate homeowners on issues or improvements needed.

Duties and Responsibilities:

  • Carry out preventative maintenance tasks and inspections on HVAC equipment.
  • Measure, document and report system performance.
  • Provide recommendations and solutions while educating the customer.
  • Present maintenance plans to customers.
  • Operate a variety of hand and power tools to inspect, repair, and conduct maintenance on air conditioning systems, furnaces, coils, and compressors.
  • Demonstrate respect and compassion when communicating with clients on work performed and on recommendations for repairs or replacement.
  • Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records in industry specific software.
  • Complete all tasks in accordance with 72 Degrees’ quality and safety standards.
  • Update job knowledge by participating in educational opportunities (internal and/or external).
  • Explain the benefits and value of the Club Membership Program to clients and convert nonmembers to Club Members.
  • Demonstrate company core values and operational excellence
  • Meet sales goals and performance metrics.
  • Maintain a clean and orderly vehicle and truck stock.

Qualifications:

  • HS diploma
  • Good customer service skills- must be friendly and approachable and professional
  • 2+ years of experience in a customer service role or equivalent
  • Computer proficiency- Microsoft Office, Outlook email and chat technologies
  • Well organized and able to work both independently and as part of a team
  • Previous HVAC experience a plus
  • Adequate written communication skills. Proficient in English
  • High attention to detail and pride in producing accurate work
  • Well-organized with exceptional follow-through abilities
  • Ability to build trust and diffuse conflict
  • Pre-employment drug screening and background check required
  • EPA certified preferred
  • Has the required tools
  • Clean appearance
  • Positive attitude
  • Must be dependable

Working Conditions:

  • Frequent evening and weekend hours
  • Work with challenging clients
  • Work under pressure in a deadline driven environment, especially during peak season

Physical Requirements:
Must be able to:

  • Lift 50+ lbs.
  • Sit and stand for long periods of time
  • Walk long distances while carrying equipment
  • Climb ladders and work at heights greater than six feet
  • Crawl on knees and work in tight spaces
  • Physically flexible and able to maneuver in small spaces
  • Good manual dexterity to manipulate small parts

  • Fixed Right or It’s Free

  • Flexible Financing Available

  • Fair, Upfront Pricing

  • Emergency Services Available 24/7

  • Reliable Service Since 1986