Verified Google Reviews

What Our Customers Say

Read real reviews from real customers. Every review on this page is pulled directly from our Google Business Profile — no edits, no curation.

4.9
★★★★★

Overall Google Rating

1,057

Verified Google Reviews

T Teresa
Teresa 3 months ago
★★★★★
Enrique was very professional and offered detailed and a thorough explanation!.
C Charlotte Silvers
Charlotte Silvers 3 months ago
★★★★★
Timely. Professional. Tech explained exactly what he was doing. Highly recommend.
C Chandler Stovall
Chandler Stovall 3 months ago
★★★★★
Both Christian Bertoni & Robert Delgado provided the best service and professionalism I have ever experienced; they are both incredibly thorough, detail-oriented, and honest. I recently learned Robert has since been promoted to manager—a well-deserved step up for someone so dedicated to great service!
UPDATE:
We recently had them out again, and Christian Bertoni handled our service. He was equally great! Christian provided phenomenal service and displayed a superior knowledge of his craft. Christian also deserves to climb the corporate ladder. 72° Air Conditioning and Heating clearly hires top-tier people. My family will continue to use them for all of our HVAC needs and recommend them to everyone we know in the area. Thank you!
M MW I
MW I 3 months ago
★★★★★
72 degrees made things as easy as possible. The tech was extremely nice and I knowledgeable and got things done same day for a fair price. Will definitely use them again if needed in the future!
S Scott Bradley
Scott Bradley 3 months ago
★★★★★
My technician was Enrique, very professional, understood my equipment. If I need any other help I want Enrique. A valuable employee !
J Jan Strickland
Jan Strickland 3 months ago
★★★★★
Had my annual check up today Done by David Davidson. He arrived promptly and began checking everything out. Replaced liner on A/C Unit in attic. Explained what he did and why. Was very kind and courteous and was knowledgeable about his job. Would recommend him to others and would gladly welcome him back to my home again.
B Bill Hammer
Bill Hammer 3 months ago
★★★★★
The tech was excellent. Arrived on time, Very informative, listened to our issues and corrected them. Very impressed.
I In The Kitchen
In The Kitchen 3 months ago
★★★★★
The repair guy was on time and did a great job cleaning our mini-split, however, the price of $800 for this service is highway robbery! I could see $400, but $800???
At least it's clean. Overall, good service.
J Jody Seagers
Jody Seagers 3 months ago
★★★★★
Shelby is the best! Friendly, efficient and professional! Couldn’t ask for a better experience!
D Drury Grigsby
Drury Grigsby 3 months ago
★★★★★
Our rental guests would be arriving for their Memorial Day Sunday/Monday weekend stay at our Fredericksburg TX house in the country when our cleaners called me and said there was no water in the entire house. I called 72 Degrees AC/Heating and plumbing and because we are members a licensed plumber was quickly on his way to our house. He first had to identify why there was no water. It turns out the water heater had been leaking for some time but not noticed because the drain pan was also leaking. He replaced the water heater and discovered that the leaking water heater had caused the well pump to overload. He notified me and we were able to get a well company out to address the pump. The plumber called me back later to check on the outcome. He had worked on our water issue for 5 hours on a Sunday holiday and because of his commitment, thoroughness and concern, our guests were able to complete their stay. We would highly recommend 72 Degrees AC/Htng & Plumbing in Fredericksburg Tx.
M Michael Currie
Michael Currie 3 months ago
★★★★★
72 Degrees snd the staff did a great, VERY professional job. I wouldn't hesitate to recommend them to anyone.
D Dianne McCoy
Dianne McCoy 3 months ago
★★★★★
72 Degrees got someone out to me quickly. They sent a photo of my Tech, so I knew who was showing up at my house before they arrived. My tech was extremely informative, and I never felt like he was just tacking on costs. He gave me his option and best options available, very professional. I would recommend using this company for your AC diagnosis, and repair options.
R Randy French
Randy French 3 months ago
★★★★★
Joey Hernandez, the service technician that came to my home, was simply put phenomenal! His professional attitude coupled with his interpersonal communication skills is to be emulated by all 72 Degrees employees. He took the time to explain everything in detail and made recommendations that will benefit me.

Thank You Joey!
M Meta Pugh
Meta Pugh 3 months ago
★★★★★
Enrique was fantastic. On time, polite and knowledgeable-able to converse in manner that we had confidence in what he told us. He helped us understand the ecobee thermostat better and also helped us with maintenance tips with these newer model equipment.
L Laura Jo Tree
Laura Jo Tree 3 months ago
★★★★★
Have been using 72 degrees for 22 yrs. Began in Fredericksburg when Boone Shneider owned and was called Schneider's refrigeration and a/c. I moved to medina, TX in 2016.
A wonderful man as is his son Brad! We call him Daniel Boone. I really cant describe how incredible this man is.
Things have changed since the company has sold but none the less I appreciate the service I receive. They don't come out as quickly as they used to but I understand the business is growing! Good job! Majority of the techs are great. But they weed out the ones who are not. Very very few. Only actually one that I experience. Robert is great but not doing on site any longer. Christian is great. And others. Do not recall their names. This past Friday had my summer check with Austin and my last winter check. This young man man is so amazing in so many ways. He goes the extra mile as others have in the past! But Austin. Wow! Thank u Austin! Thank u 72 degrees. I am blessed! Praying u appreciate your employees and treat them right! Thank u.
Laura Jo Tree
C Chet Blue
Chet Blue 3 months ago
★★★★★
Austin S. was our tech for our annual HVAC /AC inspection. He was great, was here when he said he would be, asked us if there we had any concerns with the system before he started his inspection and listened carefully to our questions. He went to work and was incredibly thorough. Our system was in good shape. He recommended one minor repair and knocked it out quickly, along with an additional improvement to our system that we wanted. Now our system is operating at peak strength. We would recommend 72 Degrees every time. Thank you Austin S. for everything.
J Jennifer Gray
Jennifer Gray 4 months ago
★★★★★
Annual service inspection was completed by Austin. He did a though job and answered all of my questions. I’m very happy with the service.
F francis arias
francis arias 4 months ago
★★★★★
My techs were awesome and I now have a dependable HVAC company to count on.
R Ralph Greenlee
Ralph Greenlee 4 months ago
★★★★★
Christian was on time. Very thorough and knowledgeable explaining all that he did very well. He is an excellent service provider. Highly recommend.
C Cal Neely
Cal Neely 4 months ago
★★★★★
Shelby was on time, professional, and pleasant. He shared knowledge about systems, future needs etc. I am totally impressed with your guys ability to impart IMPORTANT info for homeowners.
C Chris Gilkison
Chris Gilkison 4 months ago
★★★★★
Christian called me on his way to our home. Arrived timely, explained the service to be completed, completed the service, provided us with a complete summary - allowed me to watch and ask questions as he worked. I learned some actions we need to be taking as homeowners. Christian made system recommendations, was very professional, had our interests first. I would definitely recommend 72 Degrees and Christian. Thanks for a great experience.
R Rhonda Conces
Rhonda Conces 4 months ago
★★★★★
They were kind, professional, quick to respond and fixed my AC in a jiffy! The constant communication was amazing! Will use them every time I need AC
B Barbara Rees
Barbara Rees 4 months ago
★★★★★
Did a great job. Wet and muddy. Put on shoe covers on. That was a plus. Did a fantastic job and very nice.
S Sherry Nelson
Sherry Nelson 4 months ago
★★★★★
Quick, same day appt. They let me know who was coming to do repair. Detail of assignment. Professional young man.
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