What Our Customers Say

The office called me Friday to remind me of the Monday am appointment. Alex called me 45 minutes before arriving, and was on time. He worked quickly and efficiently, completed the work in a professional manner, and informed me of his findings and recommendations before proceeding.

Services are always great and technicians are knowledgeable, friendly, honest and professional.

Quickly figured out our issue. Unfortunately, the part needed is stuck on a cargo ship offshore. It’s expected to be delivered in a month. Not 72 degrees fault. I blame Joe

Helpful, answered our questions well and completely. Would ask for Joe again.

Richard our sales person was extremely helpful. He did not oversell us and was fantastic at explaining everything so I could understand it. He worked with me one evening well after 5:30. The installation team was professional and attentive to any questions we had during the process. They worked all day until the installation was completed.

Joey and his team were on time and very professional while repairing our AC.

Robert was professional, punctual and knowledgeable about our system. We have used this business for several years to maintain our system and have always been pleased with our service and our technicians.

Joey was very professional and very courteous. He called and kept everyone in the loop on what he was doing. I’ll give Joey high marks.

I called 72 degrees on Labor Day morning after one of our AC units went out. Robert was the repair technician and he immediately diagnosed the problem and did a great job of explaining what was going on and how to prevent future issues with our system. He was courteous and put on shoe covers whenever entering the house. Very happy to have cold air again in such short notice on a holiday weekend!

Workers were professional. installed the a/c . Explained all functions of the new unit, cleaned up all debris. great job.

Alex did a great job. He was very thorough and had a great understanding of our system. He was able to explain it all to me! We look forward to doing business with him in the future!

Best HVAC experience ever! From the first repair call through the evaluation of our old system to the selection and installation of a new system was excellent. Everyone we dealt with was knowledgeable, helpful and professional. Adrian was thorough in his initial evaluation and we appreciated his patience in answering our many questions.The owner Brad came to our home to discuss all the options, answered our many questions and had a portable AC delivered to use before the install date. Hugo and Juan arrived as scheduled on a cold and rainy morning for installation. They were diligent and efficient in removing the old system from the attic and installing the new. Again, answering all our questions and explaining all the features of the new system. Our new system is so quiet and efficient that we can only tell its operating by the comfort levels in all our rooms!

Robert was professional and personable. Identified the issue and corrected quickly while explaining problem. Gave some great tips on maintenance.

We have used 72 Degrees for years and have always had a good experience.

Damian Sanders serviced two units during a regular maintenance visit. He was very polite and knowledgeable. He worked quickly and was very neat. I highly recommend him.

Robert was super professional and quickly identified the issue with my A/C. Not an easy fix, but he worked diligently and solved all the issues. Great job, great company!

Absolutely astounding response and service. From the time I called on Sunday afternoon till Joey had our a/c fixed was less than an hour. He didn’t mess around when he got there and knew immediately what the issue was. Friendly, personable, excellent customer service. They’ve earned our business for life.

Waylon was on time, did his work quickly and professionally, answered our questions, and left the work area clean. We really appreciate 72 Degrees

Robert came out and serviced my mini-split fans and it made SUCH a difference in how my HVAC performed.
Arrived on time did a thorough job and was very professional. You've made a repeat customer! Thanks!

You did a wonderful job for my parents, Sue and Joe Lowe in Kerrville. Thank you!

I have owned homes for 48 years and have never had a more thorough maintenance done. I just moved in and Alex was so helpful in explaining the complex system and features this house has. More than you can ask for!

Waylon was very professional and efficient. He inspected out unit and let us know what needed to be done and what could be done to make our system work more efficiently.

This is a truly professional operation. Their service reps. are courteous, informative and well trained. Have used them since installing this unit in 2011 and they are consistently super in all their services.

I have use them several times. They have been on time, professional, and up-front on what needs to be done, what is damaged, and what can wait if you can't afford it right away. Will keep using them.

Damian fixed us up. Dryer vent hadn’t been cleaned in years. Took him about 10min to pull a bucket load of lint out of the exhaust hose. All good! All done !