Verified Google Reviews

What Our Customers Say

Read real reviews from real customers. Every review on this page is pulled directly from our Google Business Profile — no edits, no curation.

4.9
★★★★★

Overall Google Rating

1,057

Verified Google Reviews

K Kimberly Koetter
Kimberly Koetter 6 years ago
★★★★★
Had 72 Degrees out for our yearly check of our system. Damian came out and did a nice job and even came a little earlier than the projected arrival time. He checked our system and came down from the attic with a video for us to see what he had discovered needed repair. We were able to get our replacement part in just at a week. Damian came out and replaced the part and was very professional and polite and properly attired for Covid times. We will use them again and recommend to others to call them for service.
T Tara Lacey
Tara Lacey 6 years ago
★★★★★
Excellent service! Joey was professional, informative, and personable. We LOVE 72 Degrees!
D Danny Norris
Danny Norris 6 years ago
★★★★★
We have been a 72 Degrees customer for 5 years and have been very satisfied with the service and support we have received. Alex just completed our bi-annual system check and identified a potential capacitor failure which was replaced at no cost as part of the 72 Degrees club membership. He was very courteous and professional and did a great job. Thanks Alex and 72 Degrees.
M Mike Ragland
Mike Ragland 6 years ago
★★★★★
Very pleased with my experience...on time, professional, honest and affordable! Highly recommend 72 Degrees!
L laura ronstadt
laura ronstadt 6 years ago
★★★★★
Jonathon arrived to our home on time and not only helped us understand some problems but what products would help us in the future. He is a very pleasant person.
C Cathryn Dennis
Cathryn Dennis 6 years ago
★★★★★
Alex came out to service our Lennox AC unit and was a perfect representative of the company. He was professional, efficient and respectful of my home. He was comprehensive and patient in his answers to my questions, explaining what he’d be doing and giving parting instructions. Everyone I have encountered at 72 Degrees has been great to work with and Alex continues and bolsters their already stellar reputation. Highly recommend!
K Kara Parker
Kara Parker 6 years ago
★★★★★
August in Texas can be brutal, so you can imagine my delight when I called 72 degrees with an issue and they said they'd send someone over immediately! Not only did they arrive within a couple of hours but they fixed the issue quickly, they even explained how the previous owner had set up the zones on the nest thermostats. I'll never use another AC company as long as I'm living in the Hill Country.
D D W
D W 6 years ago
★★★★★
I purchased the Indoor Air Quality System (Air Ranger and UV Light) to control allergens, dust and mold spores, just to name a few. I love it! The entire process from the sales presentation (Brad) to installation (Damian) was professional, efficient and very pleasant. You can tell that everyone loves their job at 72 degrees and I love that. Thank you, Damian, for your communication and education of the product!! Very customer -focused and I would highly recommend!!
M Marla Taylor-Landers
Marla Taylor-Landers 6 years ago
★★★★★
Randall came out on an emergency call to fix our a/c which had suddenly stopped cooling. He was super FAST to respond and diagnosed the problem right away!! Had us back up and running the very same day! Highly recommend!
A Ali Seaton
Ali Seaton 6 years ago
★★★★★
I own an air bnb and my air conditioner went out on Friday with guests inside! They came after hours and fixed the problem and their maintenance problem has helped me ever since. Damian did a great job explaining everything to me.
J James arno
James arno 6 years ago
★★★★★
Called over the weekend and was offered emergency service. Declined and set up for a call back Monday, that happened and tech was readily available. Called on route and showed on time.
Professional and thorough, Joey did a good job and explained everything mechanically as well as breakdown of cost per job.
I recommend Them
C Cynthia Woerner
Cynthia Woerner 6 years ago
★★★★★
On Mon. 7-27-2020, Hayden and Juan from your office installed a new AC/Heat Pump in our residence. We were VERY impressed with their work ethic, professionalism, and politeness. They were very diligent in leaving the work place clean when their job was completed. These two young men are excellent representatives of your company.
D Dave Folz
Dave Folz 6 years ago
★★★★★
Tyler Winton from 72 degrees inspected our two air conditioners in Fredericksburg yesterday. He was very detailed, explained everything he did, asked how we used the two units, and did a very thorough inspection of the drainage pipe with additional suggestions. I was very impressed.
K Kat Teague
Kat Teague 6 years ago
★★★★★
Where to start?
If you need an A/C company DO NOT CALL ANYONE ELSE BUT 72 DEGREES
WOW! Damien,Tyler,David are professional friendly and on time.
Affordable HONEST is the most important aspect of this company.
TOP-SHELF.
M Melissa Downs
Melissa Downs 6 years ago
★★★★★
The guys at 72 degrees saved the day! Our a/c went out in the beginning of July. Damien came out and serviced the unit and gave us an honest assessment of the situation. We decided to get a new unit and Richard was straightforward and receptive to our needs. Miguel and his team continued to go above and beyond to install our new unit and talk us through every part of the process. If we could give all the employees more than 5 stars, we would. Thank you everyone for your hard work!
D Dawn Lang
Dawn Lang 6 years ago
★★★★★
Everyone is professional, polite, and gets the job done quickly.
T Tammy Pack
Tammy Pack 6 years ago
★★★★★
I cannot even count how many times 72 Degrees has completely saved our bacon! We have numerous short term rental properties and the AC always goes on the fritz.... on Friday afternoon right as guests check in! Twice recently we had to call 72 Degrees to come out to two of our older properties and they got us up and running quickly. They not only proposed a long term solution, they also came up with an efficient stop-gap solution to cool down the house for our weekend guests. The owners and all of their employees are extremely professional and just so knowledgeable. We also sell real estate and whenever we have questions about the HVAC needs of a property we are about to sell... we ALWAYS reach out to 72 Degrees. If you're looking for true professionals, you can't go wrong with these guys!
J Jeff Williams
Jeff Williams 6 years ago
★★★★★
We’ve been customers since their Schneider Refrigeration days and are consistently pleased with their products, service and installation. There are certainly cheaper options out there but “you can’t stop a Trane”. At times the service has been inconsistent as, like a lot of contractors these days, they have a hard time finding quality help but the hit a home rum with Jonathon. He’s showed us things about our high dollar units we were never told before and has changed filters and UV bulbs we didn’t know were part of the unit(s). We ask for him by name now! The last visit he was showing Alex the ropes so I hope Alex pays close attention. Thanks Jonathan and to 72 Degrees.
M Mark Theisen
Mark Theisen 6 years ago
★★★★★
I had a great experience with Jonathan. He was on time and explained everything he would do. After he finished he explained what he had done, what potential issues he found, and what the consequences of those issues might be. He also explained options I have as an ongoing 72 Degrees client. At this point I'm very impressed with the way 72 Degrees operates and will use them exclusively for my HVAC needs as long as the good service continues.
C Charles Converse
Charles Converse 6 years ago
★★★★★
I had to replace my outdoor and indoor units and 72 Degrees was the right place to go. Roy and Adrian did a fantastic job with the installation and were super professional. I would definitely call on them again.
B Brett Holley
Brett Holley 6 years ago
★★★★★
Our AC went out the Thursday night before the Memorial Day weekend. We've had our AC patched for the last 20 years and the technician, Randall, recommended a complete replacement on Friday morning. We certainly understood that this was the case, but we were also aware that the holiday weekend was approaching and didn't know if we were going to have a very hot weekend in our home.

Friday afternoon, Brad showed up and compassionately and professionally helped us choose an appropriate unit for our home and secure financing. A call went out for volunteers to install for us at some point over the weekend, and Miguel and Juan answered the call!

Miguel and Juan arrived Saturday morning, about 45 minutes EARLIER than their 9am appointment time. They effectively, professionally and efficiently got our new unit installed and we had a much cooler home by noon!

My wife and I are extremely grateful to Miguel and Juan for sacrificing part of their holiday weekend for us. You will never know how much you blessed us to not have to suffer through a hot weekend! THANK YOU!

We highly recommend 72 Degrees. They have helped us many times over the years and we have always received courteous and professional service, as well as a job done right.

We can't thank y'all enough!
H hlcorick
hlcorick 6 years ago
★★★★★
We enjoy quality service from 72 Degrees.
Today Tyler was here, he is an asset to the business.
Tyler demonstrated the readings found on the parts that were nearing the end of their life cycle. Compared them with both the specs on the label as well as the proper reading on the new part.
We are both impressed and appreciative.
Thank you
L Lance Billingsley
Lance Billingsley 6 years ago
★★★★★
I received a text letting me know that Randall, from 72 Dregreed, was on his way. Randall was here to do a Spring check-up on our AC. A short time later, Randall arrived and introduced himself and why he was here. We showed him where our AC unit was and he went to work. He told us about a drip pan cleaning strip that, when moistened, releases a cleaning solution to keep the drain clear. He asked us if we would be interested in having one and we said “Yes, please.” This way, we don’t have to pour bleach into the drain to keep it clean and clear of debris. He finished his inspection and declared us ready for this Summer. I wrote him a check and thanked him. He explained the receipts that he gave us and asked if we had any questions. We did not and he thanked us and was on his way. Very professional, and polite. AND yhe cleaning strip was just what we needed to have one less thing to do for ohr AC. Thank you, 72 Degrees. I will be recommending you to all my friends and neighbors.😋
F Frank McCauley
Frank McCauley 6 years ago
★★★★★
72 Degrees only hires the best in their fields. This begins with the friendly and informative staff in the office to the management and their experienced technicians in the field. I am a long time satisfied customer of 72 Degrees and would recommend them to anyone.
Frank McCauley
(830) 468-5316 Book Now
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